Our service
An open ear at all times
BMS Audio caters to your specific needs and wishes and we are available for you if you need support.
Special solutions for special requirements
Our sets are adapted to the needs of our customers, and we are also happy to look for new solutions.
Experience since 1992
Many years of experience guarantee a deep understanding of the requirements in the tour guide and sound reinforcement sector.
Immediate availability
Our well-organized logistics system ensures speedy delivery so that the products ordered arrive on time.
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This convinces our customers
Frequently asked
In very simple terms, a tour guide system consists of a transmitter and several receivers. A person speaks into a microphone. The sound pressure generated when speaking is converted into an audio signal. This signal is transmitted by the transmitter on a specified frequency either digitally or analog via radio. The receiver's antenna picks up the signal and converts it back into audible speech. This is transmitted directly to the ear of another person via headphones.
With a personal tour guide system, you can reach any number of people using precisely this technology. A transmitter, which in this case is used by the tour guide, brings information via headphones directly into the ears of an entire group, which can comprise any number of people.
Why do I need a tour guide system?
Behind every spoken word is an intention on the part of the sender. They want to be understood. Messages that are sent should reach the recipient directly and without interference. The basis is quite simple: the acoustics must be right.
If the other person doesn't understand me because,
- the voice is too quiet,
- there is a hearing impairment,
- the background noise is too loud,
- the group I am addressing is too large,
- the location is not acoustically ideal,
- only whispering is allowed
...my message is not getting through.
People often mistakenly refer to a tour guide system as an audio guide. We would therefore like to clarify the exact difference at this point.
An audio guide is a device that guides people through a museum or exhibition with a pre-recorded "audio tape", i.e. ready-made content. A tour guide system, on the other hand, is a kind of "mouthpiece" that facilitates communication between speaker and listener. The speaker saves his voice and the listener understands everything clearly. With our dialog-capable version TOM-Audio TG-101, even a controlled dialog with the group is possible.
- NON-BINDING INQUIRY
Make a non-binding inquiry using our form or contact us directly by phone on +49 7951 9622 200. -
OFFER AND ORDER
You will receive a binding offer in response to your inquiry as quickly as possible. You can place a binding order for the Tour Guide System or one of our other products from the BMS audio rental park quickly and easily by replying directly to this e-mail. -
DELIVERY TO THE DESIRED LOCATION
The tour guide system or one of our other products will be delivered directly to the address of your choice within Germany and the European Union.
Your advantage: You only pay from the first day of use! -
COLLECTION AT THE DESIRED LOCATIONAt the end of the tour, guided tour or event, BMS Audio will organize the pick-up of the rented products at the desired pick-up location (which is completely independent of the delivery location).
Your advantage: You don't have to worry about anything! -
CONCLUSIONYou will receive a final confirmation by e-mail that the rental process has been completed correctly. This includes a check of the completeness of the rental equipment and its functionality.
Your advantage: Binding completion of the rental process.
The advantages of renting
Do you only have very irregular tours, or would you like to increase your hardware for a larger tour? Rental equipment is available immediately!
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Free product test
The best and most realistic test takes place where the devices are actually used. That's why we offer free test cases.
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Sustainability
We are not only sustainable when it comes to hardware. With our clever charging concept, your batteries will be full again in no time at all.
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Financing
Decide for yourself whether you prefer to invest directly or remain as liquid as possible.
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