36 months manufacturer warranty*
Quality since 1992
b2b sales

ELYSIUM® tgs - help for the guest

Everything about the use of ELYSIUM® tgs. We support you during the login process and
troubleshooting of technical problems.

Questions about the App

How is the app structured?

Is my private data GDPR protected?

How can I ask questions to the guide?

Where do I enter my session ID and password?

Do I need login data?

Where do I find the text messages?

How and when do I use the map?

How high is the battery consumption?

How high is the consumption of mobile data?

Troubleshooting - Beta Version 2.0 (Android 1.1.4 / iOS 1.2)

Partly an echo of the spoken word can be heard

How can I log out of the app?

The app crashed. Do I have to login again?

Update available in Google Store. Update or reinstall?

Error message in Google Store: App is not compatible or cannot be found?

The sound comes from the speakers and not from the headphones/headsets