Background noise is no longer an issue." Tours are now clearly understandable and preserve the voice.
MAKING THE WORLD SAFER, HEALTHIER AND MORE PRODUCTIVE - FILTRATION GROUP IN ÖHRINGEN
The Filtration Group is founded in 2009 and has quickly developed into a global leader in the filtration industry. The Filtration Group is a subsidiary of Madison Industries, with over 100 locations in 28 countries.
In 2016, Filtration Group GmbH acquired the MAHLE Industrial Filter Division, which complemented the Filtration Group's extensive portfolio. The product segment of the Filtration Group Öhringen covers hydraulic filtration, automatic and process filtration, air pollution control, and separation. In addition to machine tool construction, metal processing, and hydraulic industrial plants, customers from the wind power, shipbuilding, chemical, and Pharmaceutical and food industry from the diverse product range.
Around 400 employees are employed at the Öhringen site, who use their "know-how" to develop solutions for customer requirements. The credo: "We inspire our customers".
IN ORDER TO INSPIRE CUSTOMERS, PRODUCT TRAINING COURSES AND GUIDED TOURS THROUGH THE PRODUCTION PROCESS ARE HELD ON A REGULAR BASIS
For these tours, the Filtration Group uses the TOM-Audio TG-100 tour guide system from BMS Audio. Gerhard Steiner, Head of Operations, uses this tour guide system for the production tours. "The background noise in the production is not insignificant, so that guided tours of three to four "listeners" are still feasible without a guide system, but the voice is nevertheless strongly affected. In 2018, after a research, a test case was is requested. This allows a tour guide system to be tested live and on site. A guided tour with 15-20 persons usually takes about one hour.
"GUIDING TWO GROUPS AT THE SAME TIME IS NOT A PROBLEM. YOU CAN WORK WELL WITH TWO CHANNELS.”
Customers and prospective customers also get along with the recipients without any problems. The background noise is no longer a problem and the voice is spared.
"Customers and prospective customers get along easily with the recipients. The background noise is no longer a problem and the voice is spared."
Gerhard Steiner, Head of Operations
We are pleased to have found a solution for the Filtration Group GmbH and hope you will continue to enjoy it.