Overcoming Hearing Barriers: Accessibility Reinforcement Act (BFSG) 2025 and the Role of Modern Tour Guide Systems

From 2025, the Accessibility Reinforcement Act (BFSG) will come into force and set new standards for accessibility in Germany.

What is the BFSG 2025 and why is it important?

The BFSG 2025 significantly expands the existing framework of accessibility. It requires that not only physical barriers but also communication barriers are removed. For organisations that offer guided tours—whether in museums, factories, or at public events—this means that all participants, regardless of their hearing ability, must be able to understand the information clearly.

But why is this so important? It is estimated that around 466 million people worldwide live with a hearing impairment, and this number will continue to rise. For these individuals, traditional guided tours can often be a challenge, as they may find it difficult or impossible to understand the spoken information. The BFSG 2025 ensures that they are not excluded from important experiences.

Tour guide systems: The solution for acoustic barriers

Modern tour guide systems, such as the TOM-Audio series from BMS Audio, offer an effective solution to fulfil the requirements of BFSG 2025. These systems enable the transmission of high-quality speech directly to the listener's ears—whether through special headphones, induction loops, or directly coupled to hearing aids.

The advantages of these systems are manifold: They ensure that every participant can hear everything clearly, regardless of ambient noise or group size. Additionally, many tour guide systems include features such as a consultation option, allowing participants to ask questions and actively engage in the tour.

The strategic advantage for companies

Implementing the requirements of the BFSG 2025 should not only be seen as a legal obligation, but also as a strategic opportunity. By using modern tour guide systems, companies can not only make their tours more accessible, but also enhance their quality. This can lead to a better customer experience and strengthen the company's image. It can also attract new target groups, as accessible solutions are appealing to many, including older or hearing-impaired individuals.

By investing early in such systems, companies are well prepared to meet legal requirements while positioning themselves as pioneers in inclusion and accessibility.

Conclusion: Act now - for more inclusion and better communication

The BFSG 2025 marks an important step towards a more inclusive society, where everyone, regardless of their abilities, can participate on an equal footing. Modern tour guide systems play a crucial role in making this vision a reality. Companies that take action now are not only securing a competitive advantage, but are actively helping to break down hearing barriers and enable better, more accessible communication for all.